Experiential Hospitality Consulting and Design for short-term stay properties
Spain • Portugal • Israel
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+123-456-789
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The Process
| 01 DIAGNOSE
I audit the entire guest journey (from booking to post checkout) to expose the stay's hidden friction points and discrepancies that are actively diluting your brand value.
| 02 STRATEGIZE
I pinpoint key untapped opportunities and design precise, high-impact experiential interventions that turn the property’s promise into a lived experience.
| 03 EXECUTE
I personally direct and implement the strategic transformations that activate your property’s experiential and commercial potential.
The Results
Beyond the Functional Stay: compete on experience, not price
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Greater Perceived Value — Guests feel the stay offers more than they expected, encouraging better reviews, more recommendations, and a stronger intention to return.
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Stronger Pricing Power — By increasing perceived value, your property competes on what makes it worth more: the experience itself, not just price, location, or amenities.
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Stronger Positioning — Your property’s character becomes a clear competitive advantage: easier to recognize, harder to substitute, and more commercially valuable.
Services
Each service can be contracted independently or together.
| 01 Experience Audit
For hosts who want to identify blind spots, understand what is working, and uncover the untapped potential of their accommodation.
I analyze the stay through the guest’s perspective to identify the gaps between what the property's marketing promises and what the visitor actually experiences, revealing concrete opportunities to activate the space’s potential.
Available Audit Services:
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90-minute Online Express Stay Experience Diagnostic
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Listing Promise → Stay Reality Review
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Visual Experience Review
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Guest Journey Communication Review
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Comprehensive Experience Audit (includes all of the above)
| 02 Interventions
For accommodations with a defined intention, but little to no implementation of that promise into elevated details, a coherent atmosphere, or moments of experiential connection during the stay.
I personally execute the strategic interventions that activate the potential of the stay: from creating discovery and connection moments to sourcing, styling, restoring, or curating objects, textiles, lighting, art, custom guest guides, collaborations with local artisans, and more.
Available Intervention Services:
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90-minute Online Express Intervention
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Small On-Site Transformation Day
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Medium–Large On-Site Transformation Project
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Guest Journey Communication Rewrite / Creation
| 03 Comprehensive Experience
For accommodations that need to redefine their value proposition (promise) from the ground up and transform the entire stay into a cohesive narrative from start to finish.
I redefine the property’s core concept by weaving together its history, character, and functionality. From that vision, I design and implement every dimension needed to turn the stay into a living, seamless, and memorable narrative.
Includes:
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Concept & Brand Identity Document for the property.
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Comprehensive Guest Experience Map.
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Local Artisan & Brand Collaboration Proposal.
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On-Site Personal Execution & Styling for the entire project.
All services begin with a 15-minute complimentary initial virtual consultation to learn about the property, understand the context, and define the starting point.
Seville 2026
I will be in Seville in November to undertake a limited number of projects in the historic center and Triana.
If your property is in Seville and you want to understand what value it is leaving untapped — and maximize that potential to generate greater perceived value, stronger positioning, and a more commercially valuable proposition — let’s talk.
Hello!
I am Zofia
With a background in Fine Arts and a degree from the Culinary Institute of America, I have dedicated my professional career to creating experiences in the hospitality industry. Throughout this journey, I have developed a keen sensitivity for identifying precisely which elements unlock—or limit—the true potential of a stay, and the skill to translate that potential into details and moments that organically connect with guests, bringing memorable experiences to life.
Today I put this vision and experience at the service of small short-rental accommodations that possess soul, history or great potential, and that seek to offer their guests something that transcends the mere functionality of a beautiful place to sleep.
My field isn't decoration, interior design, or property management. It is identifying the untapped value in a property and making it tangible through key interventions capable of producing a disproportionate impact on the guest experience.
The process begins with a 15-minute virtual call to briefly review the property and identify whether discrepancies exist between what it promises and what it currently expresses.
If I see a clear opportunity, I’ll explain where it lies and what the best starting point would be to unlock the value the stay has the potential to offer.
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